Vinted Members Voice Anger Over Sizing Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are posting online stating that platform listings now display an altered size classification than originally posted because of the remapping.
The platform stated the new system was more in line with other platforms.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Updates
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
